But with this, they will soon be topping the charts. I would be able to accept this, if LH's tickets in Eco Light where cheap. Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . Without change, the check-in procedure can be completed with the initial seat suggestion without additional costs. In reality, the differences between budget airlines and full-service ones keep reducing every day. Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. So, in sfo I hoped to choose at the airport. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. Saturday, the airports are likely to be extra busy. Conclusion. Booked on United, connecting in Munich to Lufthansa. The contract comes into effect with the electronic confirmation of the booking. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? Unaware at the time of booking, we wouldn't be able to select seats on a code share. I will NOT be flying with you again. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). Please enable Strictly Necessary Cookies first so that we can save your preferences! Shame on them. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). When the checks from Lufty stop coming in. Lufthansa has lost its good reputation as it used to be. Never again! Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. I take a photo of his badge and he TELLS ME delete it or I will call the police. Book a flight and redeem miles | Miles & More Adding the fact that I might have a middle seat is for me a reason to actively avoid them. Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. Heck with them. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. Coming back to sfo to Frankfurt the security personnel at Frankfurt were on strike. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. Lufthansa Covid Rules | SeatMaestro Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. Save. Carry out upgrades, receive special access to advance seat An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. Lack of transparency, kind of blackmailing. I recently flew to Frankfurt and was happy to chose a seat at checkin. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. To be honest, Skyteam offers the most competitive product in Europe. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? If a flight itinerary is changed by Lufthansa, e.g. Please view our advertising policy page for additional details about our partners. Lufthansa is literally the AA of Europe. Conditions for advance seat reservations | Lufthansa 2.2. Lufthansa is the national carrier for Germany and the largest carrier in Europe. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. You make changes to your journey and thus alter your route. The group is . Was very happy with this flight 9 years ago. True for all US to EU flights as well. That seemed odd since I had previously seen them on United. I recently flew to Frankfurt and was happy to chose a seat at checkin. Never understood how seat reservations are lost. https://www.lufthansa.com/de/de/Sitzplatzreservierung. What are Lufthansas Economy Light fares? For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Seat assignment on Lufthansa flight booked through united Lufthansa adds $35 seat amendment fee. Not Lufthansa, but I also had this happen with Uniteds codeshare with Turkish. I will not travel Lufthansa next time seat selection policy is totally wrong. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. Thanks Lufthansa. Time to leave star alliance and seek for better options. Not being frequent plane travelers we thought this was prudent.. Passengers requiring wheelchairs | Lufthansa But we were still in Premium Economy and had seats, so it wasn't really a problem. Seat changes may be made due to operational reasons of the airline. Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . Lufthansas Economy Light fares dont include seat assignments in advance. Won't respond to my refund requestwill have to do a chargeback now. It relates solely to the selected category (e.g. Save money on airfare by searching for cheap flight tickets on KAYAK. Book your flights with Yatra.com and hold your seat for free. Seat reservation for Lufthansa flight booked on United Cheap Flights, Plane Tickets & Airline Deals - Expedia more, You seem to have JavaScript disabled. Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. United/Lufthansa code share--can't reserve seats until departure I stopped flying LH many years ago. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Please contact the provider of the flight in question. 6 years ago. Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. Lufthansa seat reservations are not possible on this flight Book your preferred seat when booking your flight. Lufthansa Allegris business class - Seat. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. Based in New Delhi, India. B) Why are you not refunding them when you change their seats ? My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at Ski Helmet on Frontier Airline 7:23 pm. standard seat, seat in the preferred seating zone, seat with more legroom). And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. Authenticate using your booking code or ticket number (E.g. I can perhaps understand it for a basic economy ticket but not for Business Class. They feature at least ten centimetres of extra legroom. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. Lufthansa is the biggest joke of Europe. LH is absolutely lousy !! Please note that, in this case, the selection can in some circumstances be limited. The names of group members must be provided up to 14 days before departure. Others too. You can also update your saved preferences, contact and frequent flyer details at any time. An advance seat reservation only applies per flight segment. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Online seat selection is free of charge from 23 hours before your flight departure. Isnt the stamp something they find on their own when they flip through you passport when you depart? Each time the agent reinstated our seats and claimed to associate them with our United reservation. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Wont recommend anyone to fly with LFH. Saturday, the airports are likely to be extra busy. If they apply this to SEN, I will try hard to avoid LH wherever possible. Thanks. Lufthansa planes are getting a major upgrade. I picked our seats and were given our boarding passes the next day at the airport. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. standard seat, seat in the preferred seating zone, seat with more legroom). To do this, find your trip under My Bookings. Please choose one of the following authentication options. No so fast! If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Probably to facilitate service, again at the expense of customers. At least my United Premium Economy seats never changed and my departure is on time Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. If you're flying Economy Light, your seat is currently assigned only at check-in. I ask him for his supervisor. The flight reservation is confirmed (no waiting list bookings). Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. LH seat reservation not possible. - FlyerTalk Forums Lufthansa seat selection - Air Travel Forum - Tripadvisor After 1.5 hrs. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. In addition, you can enter passport and . I don't know What happens if you can't produce an entry stamp? FAQ Seat Reservation | Austrian Airlines What do you make of Lufthansas Economy Light seating policy change? Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. But with this, they will soon be topping the charts. On the plane it was obvious that there were many open economy seats. PDF ADVANCE SEAT RESERVATION - Lufthansa - eXperts Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. On one occasion after asking for a supervisor we were told it was probably United's fault. Absolutely ridiculous they are a 5 start airline. "Punitive" seating is just one more reason I feel I made the right decision. Luft was my go to European airline but teutonic idiocy is obvious here. This topic has been closed to new posts due to inactivity. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. As most Airlines around the globe have been charging this fee for a long time, I fully understand. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. United provided the Lufthansa confirmation with my reservation. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". Please do not reply to violations of our Community Guidelines. 20% of the group can be cancelled free of charge up to . Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! I will avoid Lufthansa in the future as much as possible. A silly desperate attempt to grab a few more Euros from passengers. There are no operational reasons that would prevent a seat change. Please note that refunds cannot be issued directly at the airport or on board the aircraft. You have booked anEconomy Light fare on a continental flight. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. It is usually labeled "Airline Reference Code" or something like that. 2.1. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. I called one more time after checking in . You are fluent in the German or English language. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. I was offered a refund for the seats but I have yet to see it. Premier upgrades on ANA or Lufthansa | United Airlines You have successfully joined our subscriber list. If you disable this cookie, we will not be able to save your preferences. No, Lufthansa is not a racist company. You can then book or change your place here. Honestly one has to look closely and I am not sure they do. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Because you need your AC confirmation number. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. Lufthansa is an embarrassment to Germany and the Star Alliance. The preferred seating zone reservation can be done at the time of flight booking or any time after flight booking up until 52 hours (LH) / 48 hours (OS) prior to departure. You have a confirmed booking and are accepted at check-in (no waiting list). If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. My issue is this: We are traveling from SFO to Valencia this Tuesday 2/21 . February 8, 2022. lufthansa seat reservations are not possible on this flight I couldnt of course. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. I flew three airlines in my trip to Greece from California. Not worth it. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Now, you have more time to plan your trip while securing the flight for your expected dates. As Lufthansa described this option up until now: I had to pay $70 to ensure a seat with my husband. their Companions). But United said I had to pick my seats. It relates solely to the selected category (e.g. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. Visit www.lufthansa.com for more information. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. I would bet that Lufthansa's competitors in this market also charge similar fees. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. Turkish does the same. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . I have confirmed seats for those chosen seats weeks in advance. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa also need to recognise the fact that some people have breathing difficulties. Lufthansa Is Launching Some of the Most Innovative Airline Seats in the The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? If you buy a fare that won't allow you to select something in advance, then this of course means a much higher probability of a middle seat if the flight is quite busy. I can see the seating part of the interface, but the link to change seats is gone. After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. Let us know in the comments! If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. And they're giving themselves a hell of an exchange rate on the USD there! Using your booking code you have access to all your flights. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. After checking again,they told me no, they see the payment but it is now too late. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. You can see the exact position of the seats on the seat maps. Lufthansa Seat Reservation Mess Up Plus German Airport Strike This is not an ex-Philippine A350 and therefore has a 293-seat layout. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! Oh, well. You are willing to provide assistance in the unlikely event of an emergency. The Senator Lounges are ok but often crowded. I had extra time so I waited for them to open. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. Atleast, i hdve decided not to travel by this airline. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. This means that every time you visit this website you will need to enable or disable cookies again. Please contact the provider of the . I had to pay $70 to ensure a seat with my husband. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Lufthansa Seat Map Full guide of Lufthansa Seating Chart - Airportix First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). Lufthansa Airlines 1(844) 822-0538 Reservation Number Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. Alternatively, you may use. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. The representative will be able to help you with any questions or concerns you have about your Reservation. First off, there is a strike at German Airports today. I think you're jumping the gun here when assuming the worst. True, but Aegean does not charge the change of the seat for 25. The amendment fee is not refundable and is forfeited if you do not board the flight. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. In such a case, you can change seats free of charge.
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